Job Description

Job Description

The Global Security (GS) North America Physical Security team consists of a dynamic group of security professionals who are responsible for providing a safe and secure environment for our employees, clients, and assets in our retail and corporate environments in North America. 

The Global Security (GS) Team provides security protection, investigation, resiliency and crisis management services in support of JPMorganChase, its employees, customers, assets, and facilities throughout the world.  This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, Security Guard management, alarm response, branch and corporate building security, customer safety, physical crime investigations, workplace violence, fire and life safety.

As a Security Officer within the Global Security Team, you will be responsible for ensuring the safety and security of critical areas and personnel, inspecting grounds, controlling and monitoring access to buildings, reporting fire and safety hazards, managing alarms, and responding to emergencies.  You'll conduct counter-surveillance, manage alarms, respond to emergencies, defuse difficult situations, and provide security for special events.  Your excellent communication skills will be essential in this role.

Job Responsibilities:

• Ensuring the safety and security of critical areas and personnel
• Inspecting grounds and premise property
• Controlling and monitoring access to building
• Reporting fire and safety Hazards
• Managing Alarms and Emergency Response
• Performing Counter Surveillance
• Defusing difficult situations
• Participating in Special Event Security, or Executive Security
• Maintaining annual security clearance
• Conduct Special event security 

• Standing / walking (post coverage & patrol)

• Ability to remain on post and stand for prolonged periods during a 9-hour tour, with a 1-hour meal break and two 15-minute rest breaks.
• Ability to walk for extended periods and conduct foot patrols throughout the building, including lobbies, corridors, loading dock areas, and other assigned locations.

• Stairs / emergency response

• Ability to climb and descend stairs during routine patrols and incident response, including when elevators are unavailable.

• Push / pull

• Ability to push/pull and operate doors, gates, and building entry points frequently throughout the shift.

• Postural activities

• Ability to bend/stoop occasionally (e.g., to inspect areas at the loading dock, retrieve items, or check equipment).

• Manual dexterity / hands-on tasks

• Manual dexterity to operate a two-way radio, access-control devices, keys/badges, and screening equipment, and to complete written/electronic logs and incident reports.

• Lifting / carrying (light work)

• Ability to lift/carry up to 20 lbs occasionally and up to 10 lbs frequently (e.g., small packages, screening items, light security equipment).

• Work environment / weather exposure (NYC)

• Posts may be assigned indoors, outdoors, or a combination of both depending on operational needs.
• Ability to work in all weather conditions typical of New York City for outdoor assignments, including summer heat/humidity and winter cold/wind/precipitation, and to transition between indoor and outdoor environments during a shift.

Required Qualifications, Skills and Capabilities:

• Must have active State Security Guard License
• CPR/AED/First Aid certification
• Training in fire safety and crime prevention
• Fire Watch Certification – Certificate of Fitness for Citywide Fire Guard for Impairment (F-01)
• Capable of handling the physical requirements of the position (corrected vision at a minimum level of 20/50, able to hear and understand normal conversations at a distance of 10 feet
• Practice normal hygiene and personal cleanliness, neat in dress and appearance
• Excellent verbal and written communication skills
• Working knowledge of critical infrastructure security operations, technical security, alarm management and mobile communication 
• Customer and Client focus 

Preferred qualifications, skills and capabilities:

• Working knowledge of Critical infrastructure security operations, technical security, alarm management, mobile communication and incident reporting applications
• Training in fire safety and crime prevention
• Associate degree, or US Military background with honorable discharge, AND a minimum of five (5) years prior Security Officer experience
• Fire Watch Certification – Certificate of Fitness for Citywide Fire Guard for Impairment (F-01) required

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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