Job Description

Laundry Attendant:

• Maintaining and updates the laundry assignment daily sheet.
• Complies with all departmental policies, procedures, and standards.
• Light and deep cleaning of laundry facility- sweep, mop, dust, vacuum, polish washers.
• Picks up and sorts dirty linen from linen closets.
• Records sends out, receives and organizes all guest, employee, and household dry cleaning.
• Replaces records and disposes of empty chemical drums.
• Folds and organizes bed linens and guest room items.
• Spot treats and process stained linens.
• Maintains timing and volume input/output of washers and dryers.
• Maintains the laundry facility organized, safe and clean.
• Assist team members when needed.
• Reports and records any lost and found items.
• Responds to room attendant and supervisor(s) calls in a timely manner.
• Follows all safety and sanitation procedures that pertain to the job.
• Reports and records any damages, discrepancies and or malfunctioned equipment to supervisor(s).
• Assists in daily linen counts for monthly inventories.

Knowledge, Skills, and Attributes

• Workload varies based on business level.
• Be able to multi-task, organize and prioritize tasks on an hourly and daily basis.
• Ability to work well with others in a team environment.
• Ability to work well under time constraints- remain calm under pressure.
• Follow directions effectively.
• Work with minimal supervision.
• Maintains confidentiality of guests and hotel information.

General Notes

• This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor.
• Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.
• If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
• The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

Holiday Inn Express is a hotel chain within the InterContinental Hotels Group family of brands. Standard amenities lean toward the convenient and practical which cater to business travelers and short-term stays.
Holiday Inn Express and Suites is operated by Scarlet & Gray Hospitality. Scarlet & Gray Hospitality was born to meet and exceed our customers' expectations through exceptional hospitalIty management services and quality hotel development. Our slogan says it all: Hospitality....\we get it.\ We are in this business to achieve 100% customer satisfaction. We do that by listening to our customers and clients.

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